Responsible Gaming

Wanted Win Casino is committed to supporting a safe, balanced and informed approach to gambling. Gambling should be entertainment, not a way to make money or manage financial difficulties. Before you play, consider your circumstances, set limits that suit your budget and take regular breaks. If gambling is no longer enjoyable or begins to affect your life, stop and seek support.

Wanted Win Casino operates under a licence issued by the Tobique Gaming Commission (No. 0000002) and a further licence from the Comoros AOFA (No. ALSI-202508056-FI2). Player funds are held in accounts segregated from operational funds, and all connections are protected by SSL encryption.

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Every bet is an independent event, and past results do not predict future results. A winning streak does not mean another win is due, while a run of losses does not make a win more likely. Avoid systems, strategies or claims that suggest losses can be recovered or that outcomes can be controlled.

Only gamble with money you can afford to lose after essential costs have been paid. Gambling should never come before rent or mortgage payments, food, bills, debt repayments, family needs or other important commitments. Do not use borrowed money, credit intended for other purposes or money set aside for emergencies to gamble. If you need to deposit more than planned to continue playing, stop and review your choices.

Treat gambling as a paid form of entertainment rather than an income source.
Decide how much time and money you are comfortable spending before you begin.
Keep a record of your gambling activity so you have a clear view of your spending.
Take regular breaks and avoid playing when you are tired, upset, stressed or under the influence of alcohol or other substances.
Do not chase losses by increasing bet sizes or continuing to play for longer than planned.
Never gamble to solve financial problems or to change your mood.

You are responsible for deciding whether gambling is appropriate for you. If you are under the legal gambling age, or if gambling is prohibited for you for any other reason, do not use the service. You should also consider whether gambling may affect people who rely on you, including partners, children and other family members.

Tools to help you stay in control

Planning your gambling in advance can make it easier to stay within your intentions. Where available through your account or the service, you may be able to use responsible gambling controls. These can include deposit limits, spending limits, loss limits, session or time reminders, temporary breaks and account closure or self-exclusion options. The controls available, how they operate and when they take effect may vary.

Set a budget

Choose a gambling budget for a specific period and regard it as entertainment spending. Keep this amount separate from money for everyday living costs. A budget should be realistic, affordable and based on your own financial position. Setting a limit before playing is generally more effective than trying to decide while you are excited, disappointed or attempting to win back money.

Set a time limit

Decide when your session will end before you start. Use reminders or alarms if they are available, and leave enough time for other responsibilities, sleep and activities away from gambling. Long or frequent sessions can make it harder to notice how much time or money has been used.

Take a break or close your account

A temporary break can help you review your gambling without the pressure of an active session. If you want to stop gambling, consider using any available self-exclusion or account closure process. These measures are intended to support your decision to take time away, but they should be considered alongside other steps, such as blocking gambling payments, removing gambling applications and seeking professional support.

Limits and exclusions are not designed to be bypassed. Do not open another account, use another person’s account or ask someone else to gamble on your behalf. Accounts are intended for the registered account holder only. If you believe you may be at risk of losing control, stop playing and seek help rather than attempting to work around a restriction.

Recognising when gambling may be a problem

Problem gambling can affect anyone, regardless of age, income, experience or background. It may develop gradually, and some people may not recognise the signs at first. Consider taking a break and getting support if gambling is becoming difficult to control or is affecting your finances, relationships, work, study, health or general wellbeing.

Spending more time or money gambling than you intended.
Trying to win back losses by gambling more often or placing larger bets.
Feeling restless, irritable or anxious when you cannot gamble.
Thinking about gambling frequently or finding it difficult to focus on other activities.
Hiding or minimising your gambling from family, friends or others.
Borrowing money, selling possessions or missing bills because of gambling.
Arguing with people close to you about gambling or neglecting personal responsibilities.
Gambling to escape sadness, stress, loneliness, anger or other difficult feelings.
Making repeated attempts to stop or cut back without being able to do so.
Feeling regret, shame or distress after gambling but continuing to play.

One sign may be enough to justify a pause. You do not need to wait for serious financial or personal harm before seeking help. Speaking with someone you trust can make it easier to take practical steps. A qualified counsellor or support service can help you understand your gambling, prepare a plan and address related financial or emotional concerns.

If gambling is causing immediate distress, putting you or someone else at risk, or contributing to thoughts of self-harm, seek urgent assistance through appropriate emergency or crisis services in Australia. Gambling support services can also help you find suitable assistance for your circumstances.

Support, privacy and safer play

People in Australia can access gambling information and support through recognised Australian counselling and community services. These services may offer confidential advice, online resources, telephone counselling, financial counselling and support for family members. Search for an Australian gambling support service in your state or territory, or speak with your doctor or a qualified health professional. Financial counsellors may also assist with budgeting, debts and practical money management.

If you are concerned about another person’s gambling, choose a calm time to talk. Explain what you have noticed without blaming or threatening them, listen to their concerns and encourage them to seek professional help. Protect your own finances by keeping personal banking details, passwords and payment methods secure. Do not lend money to support gambling or allow another person to use your account.

Protecting young people and account security

Gambling services are intended only for people who meet the applicable legal age and eligibility requirements. Keep your account credentials private, use appropriate device security and do not allow children or other unauthorised people to access your account. If you think someone else has used your account, stop using it and contact the service through the available support channel.

Our approach

Wanted Win Casino provides responsible gaming information to help players make informed decisions. We may use account and activity information, where permitted by applicable privacy requirements, to support safer gambling processes, identify potential concerns and meet legal or operational obligations. Any handling of personal information is subject to the applicable Privacy Policy and relevant Australian requirements.

Responsible gaming information does not replace professional advice. The availability, operation and timing of any account control may depend on the service, applicable rules and the circumstances of the request. Review the relevant account information and terms before using a control. If you want to stop gambling, act now: end your session, do not deposit further funds, use an available break or exclusion option and contact an appropriate support service.